Retailer Frequently Asked Questions

  • Do you have a minimum to place an order?

    We don’t have a minimum, but we recommend you order at least 5 lockets so you have a line for your customers to choose from.

  • Can you put a photo in the locket?

    Yes! We pride ourselves on being able to deliver a locket with your customer’s photo inside. This makes the gift of a locket even more special when the recipient sees a special photo tucked inside. And we can re-do your customer’s photo at any time if they wish to put a new photo into their locket.

  • What are your lockets made from?

    Our lockets are all sterling silver or rose gold or gold over sterling silver and they feature either precious or semi-precious stones.

  • Do you have different chain lengths available?

    We have chain lengths in the following sizes: 16-18”, 20-22”, 24-26”, 28-30”, 32-24”, and 36”. Most of our chains come with a jump ring that allows for two length options.

  • How quickly can you get a customer’s order to me?

    Any orders placed before 3 p.m. on business days are shipped out the same day. They will take 3-5 days to get to your store. Any orders placed over the weekend will be shipped out on the following business day. We can work with you to get orders shipped faster if need be.

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